Information for Professionals

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Information for Professionals 2016-10-17T10:14:06+00:00

Carers’ Support – Canterbury, Dover & Thanet are commissioned by Kent County Council (KCC) and Health to provide support and assessment services to unpaid Carers in the Canterbury, Dover & Thanet areas. We are members of East Kent Carers’ Consortium, along with Carers’ Support (supporting Carers in Ashford, Shepway & Swale), collectively we are commissioned to deliver services to Carers throughout East Kent.

As part of this service we are able to undertake statutory Carer’s Assessments on behalf of KCC.

In addition, we also deliver a Dementia Visitor service across the three East Kent Hospitals, funded by East Kent Hospitals University NHS Foundation Trust, and offer a pre-bookable Carers respite bed service to Carers of those with dementia who are not eligible for services through KCC.

We are a Carers Trust network partner, and an affiliate member of Carers UK.

We offer programmes of activities for Carers funded through charitable donations, and seek out additional funding and partnership working opportunities to enable us to identify and support Carers, particularly those groups not supported by our existing funding streams.

Carers’ Support recognise the challenges Carers face and value Carers. We provide information, support and a listening ear to Carers. We also offer a range of opportunities to meet other Carers, take part in activities and attend training specifically for Carers.

We aim to ensure Carers are recognised, listened to, and offered information and support that is focused on their own needs and wellbeing and enables them to continue to care, where they choose to do so.

Female carer

Referral

We welcome referrals from professionals, providing the Carer has given consent for the referral to be made. We can accept referrals by telephone or e-mail, and will confirm receipt of the referral before making contact with the Carer. If you wish to refer by e-mail please use the simple referral form below.

  • Name, organisation, contact details

Services

We are a single point of contact for Carers, providing a range of services to support Carers’ needs:

Information – we can provide information about support and services available and Carers’ entitlements and rights and signpost/refer to other sources of support.

Support we offer a listening ear, drop-ins, support groups, activities and training for Carers.

Carer’s Assessment we carry out Carer’s Assessments on behalf of the local authority.

Kent Carer’s Emergency Card we administer this free service to provide peace of mind when you are away from the person you care for.

Health and Wellbeing we can offer a range of services and information to support Carers’ health and wellbeing.

Assistance with Benefits you may be entitled to Carer’s Allowance if the person you care for is in receipt of certain benefits.

We work to ensure the Carers’ perspective is recognised by Health and Social Care professionals, and also promote opportunities for Carers to directly voice their own concerns.

Status

We are a charity, registered in 2001 (registered charity number 1136904), and a company limited by guarantee (number 7213672). We are also a member of the East Kent Carers’ Consortium, a community interest company number 7768512.

We work in partnership with many professionals and organisations and are happy to attend team meetings or deliver specific training sessions around identifying and supporting the needs of Carers.

Carers Support Partners

Please do feel free to call us for more information on 01304 364637, or email support@carers-doverdistrict.org